Here we have gathered everything you need to feel secure throughout the entire booking process. Here you can read about our complete terms, how cancellations and re-bookings work, and find important information that might be useful before your stay. The goal is for you to easily find answers to your questions and feel well taken care of from start to finish.
Cancellation and Refund Policy
At Kläppen, we want you to feel secure when booking your stay. That's why we offer a reasonably priced Cancellation and Rebooking Protection, providing you with extra flexibility if your plans change. Below you can find what's included and the benefits you receive when choosing our protection.
With us, you can feel confident that skiing is of high quality throughout the season. With Sweden's most generous snow guarantee, we promise 16 open slopes from the alpine premiere to the last day of the season. For those who love cross-country skiing, there are always at least 2 kilometres of prepared tracks to enjoy.
Together with Klarna, we offer several simple and secure payment methods. You can choose to pay the full amount directly or spread the cost monthly. When it's time to pay, log in to My profile, where Klarna will take care of the entire process. If you have any questions about your payment, Klarna's customer support will be happy to assist you.
Here we have gathered everything you need to feel secure throughout the entire booking process. Here you will find information about payment, what applies for cancellations and rebookings, as well as the rules during your stay. The goal is for you to always know what applies and to feel that you are in good hands when booking your mountain holiday at Kläppen.
