Our travel insurance

You can buy our insurance "Om- och avbeställningsskydd" for 395 SEK cottage / apartment. The insurance can only be purchased at the first booking and can not be supplemented afterwards.
Once you have purchased our insurance, you have the opportunity to cancel your stay and get the full amount back, except 500 SEK in cancellation costs and 395 SEK for the insurance.


What if I want to rebook?
Once you have purchased our insurance, you are free to rebook until there are 60 days left to your arrival.

  • When rebooking for a more expensive period, the difference is paid by you. When rebooking at a lower price, the difference is refunded to you.
  • You do not have to state a reason or provide a certificate.
  • Rebooking is not possible when there are 59 or fewer days left until your arrival.

 


What if I want to cancel?
With your bookingnumber you can cancel your stay, but we are obliged to confirm your cancellation. Cancellation is not possible if it´s booked through a company other than Kläppen. If you have booked through us:

  • You can cancel up to 60 days before arrival without reason.
  • In case of cancellation when there are less than 59 days left a valid certificate is required for the cancellation. You can´t cancel the same day as your arrival.
  • If you cancel when there are less than 60 days left until arrival and do not have a valid certificate, we will keep 100% of the accommodation price.

You must be able to prove your obstacle with a certificate from Doctors, authorities, employers or protection companies.

The cancellation policy applies in the following cases, which may not have been known when you booked:

  • Death, illness or accident, which has affected yourself, spouse, cohabitant, family or fellow traveler.
  • Conscription to the armed forces or civil defense.
  • There is a serious event beyond your control, which you could not foresee when you booked. 
  • Termination of employment
  • Divorce

You must be able to prove your obstacle with a certificate from Doctors, authorities, employers or protection companies. The certificate must be received by us within 14 days from the day of cancellation.


When I have not purchased an insurance:
What if I want to cancel?

  • If you cancel earlier than 60 days before arrival, we will keep a cancellation fee of 500 SEK / accommodation.
  • If you cancel when there are less than 60 days left until arrival, we will keep 100% of the accommodation price.

What if I want to rebook?
Without Kläppen's insurance, you can´t change accommodation, rebook to another period or cancel and get money back (when there are less than 60 days left until arrival).